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Barbours Cut Intermodal Services recognizes the importance of delivering
professional service. The role I.T. plays at BCIS is to facilitate
this duty. By implementing the best of solutions we help you, our
customer, increase your advantage over the competition.
Recently, BCIS invested heavily in a state-of-the-art
information system to help us strengthen
our business relationships and forge new ones. We replaced
our previous internal database with a more up-to-date application.
In addition, we acquired hand held units to manage our interchange
lanes and have put in place a cutting edge Internet application,
giving our customers 24x7 equipment data access.
The question we are asked time and time again
is
"Is it worth it?" In today's economy many depot
and container yard operations struggle with the decision to invest
in technology for fear the return won't be there. To this question
we simply answer "yes".
At BCIS, we make it a priority to prepare for
the future. By partnering with the right team of I.T. professionals
we have strengthened our business position and increased our ability
to add value to our customer base.
The Depot Management System (DMS)
DMS is a complete business solution for our depot. With DMS we have
the ability to better manage equipment pools and customer inventories.
Equipment control personnel receive all the reports they need through
an automated scheduling program that sends inventory, activity,
and EDI on a timetable that is set to the customer's request. From
the Interchange, through the estimate and repair process, to booking
the equipment and tracking the pickup, we are capable of telling
you where your equipment is, what condition it is in, and who is
here to pick it up
anytime you want it
anytime you need
it.
Handheld Technology
BCIS manages its interchange lanes with radio frequency handheld
computers. These units are durable and capable of withstanding the
fast paced activity our operations demand. With a very high volume
of daily gate moves we must be efficient. Interchange clerks carry
portable printers to print interchange receipts for truck drivers.
Data is sent directly to the server and transmitted through EDI
to our trading partners.
Digital Intermodal - The Internet at work
"BCIS delivers unparalleled service", that is our commitment.
The Internet is a magnificent tool for delivering information in
real time. Digital Intermodal is a web application allowing customer
access to equipment data, through the Internet. Now, when our customers
need information all they have to do is click on the web browser.
There, users can download inventories and activities, approve estimates,
and create their own bookings. Also, customers can flag specific
equipment with an Alert. This is a message that is to be sent to
them when the equipment meets a certain status, such as "repair
complete, booked, or inbound". Digital Intermodal certainly
helps us to be a full service provider. Our customers appreciate
the fact that we make their job easier.
The Future
BCIS will continue to utilize technology to the mutual benefit of
the depot, equipment owner, and equipment lessee. Our relationship
with industry professionals allows us to build strategic partnerships,
to properly address our customers needs, and to have those needs
translated into viable solutions. We believe the next chapter in
the depot industry will be based on the ability of depots to deliver
accurate data in real time, anytime and anywhere. BCIS, along with
our strategic partners, is helping to write tomorrow's chapter today.
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